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Make Your Guests Fully Satisfied

A solution that surveys and measures your guests’ satisfaction in order to build brand loyalty and manage your e-reputation.

John
John 5/5

A very useful app ! One of my favorites !

John
Julie 5/5

I discovered an amazing restaurant in this hotel through their app !

John
Romain 5/5

I easily found my way with your app. Thanks !

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Customer Satisfaction

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Take into consideration your guests’ opinion

With your app and tablet in your Lobby, you can be sure to have feedback from all of your guests. A full solution which manages your e-reputation with the aim of attracting new guests and increasing your brand awareness.

A Complete Analysis Platform


  • Manage unhappy guests

    Negative comments are sent to your platform instantly allowing you to take action and transform your unsatisfied guest into a loyal guest.

  • Improve your service

    Via your platform, you can also use detailed reports (satisfaction rate, negative comments, etc) to take the necessary decisions on time and improve your services or the management of your hotel.

Our First Priority : your Guests’ Satisfaction


  • Ask your guests for feedback

    An app and a tablet in your Lobby which collect your guest’s feelings before leaving and send them to your platform.

  • A intelligent sorting system

    An app that send only your satisfied guests to TripAdvisor to share their testimony and which alerts you when the guest is unsatisfied of his stay.

Discover Other Characteristics of the AppHotel Platform :

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The Winner Mobile Strategy for Hoteliers

How to make your app a new channel of guests’ acquisition?

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